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Now In: Return Policy

RETURN POLICY

Select carefully as many of our items are not returnable due to health and hygiene standards. It is important to measure your pet correctly to ensure the proper sizes are ordered both in clothing and carriers. If you are dissatisfied with any unused item, call us directly for a Return Authorization number. Unauthorized returns will not be accepted.

All shipping costs for the return will be incurred by the shipper.

To return an unused product, enclose the product in the original packaging with all the accompanying paperwork. List the RA number on the outside of the box.